Here at OVIMETA we take your
privacy very seriously. We never share any of the data used when you browse,
register or purchase through our site. We don't sell, trade, or let other
companies “borrow” your email address, physical address, phone number, or any
other information you may give us. We do own several websites but we will try
to always contact you from the site whom which you gave us your email or
physical address.
What information is collected?
When you browse our site:
Whenever
you access the Internet, you send a website a request to send your computer
information at it's ip address (an ip address is like your computer's location
on the Internet – where we send that data your requested). Websites also
collect information about the size of your monitor, which browser you are
using, and other information about your computer so that the website displays
the right size and speed. We can later look at that data and see some
information about your computer, your ip address (which always can tell us
which country and state you are in, and which can sometimes tell us which
county you are in or, if you browsing while at work, which business you work
for), and which pages you visited (but only on our website). We use this data
to determine if we have broken pages (failed data requests), if people like
certain pages, and if our shopping experience is the best it can be.
When you purchase or register on our site:
When
purchasing products or registering an account on our site, we record your name,
shipping and billing address, order, and potentially some other info that you
fill out (such as “special concerns” and “comments”). We only use this
information for three reasons:
1. To
process, fulfill, and ship your order
2. To
contact you to confirm the order (to prevent fraud)
3. To
contact you regarding your support, sale, or other inquiries that you initiate.
If you
don't feel comfortable giving this information out on the Internet, it's no big
deal, just feel free to call us.
When you put
your credit card info in the site, your card is immediately processed and
either approved or rejected by Authorize.net (which is owned by VISA) and your
banking institution. We do not store full credit card information - only
truncated transaction ID digits.
Supplemental sources when you place an order
When an
order does take place, it will either go through or be rejected and you will be
given a reason why. OVIMETA is not involved in this decision. Authorize.net
compares the ip address of the order to the shipping and billing physical
addresses. This is for your protection. if you live in Wisconsin and someone
from a Nigerian computer is trying to use your credit card, the likelihood that
this is legit is low. Authorize also checks to make sure that your billing
address is exactly what your banking institution has on file, that you have the
credit space for the transaction, that you haven't tripped any fraud alerts,
and that you aren't over limit. If your card declines, we don't have the
ability to tell you why because we aren't involved in the decision - also,
because of privacy laws, we usually don't actually know. If your card declines
it is best to call your credit card issuer.
Security Measures
All credit
card transactions are encrypted over SSL.
We are PCI
Compliant and secured by Norton and security tested by McAfee.
We are
also a BBB registered company.
